Refund Policy
Eligibility after receipt
Both defective and non-defective product returns are accepted, and customers may request exchanges. Begin the request within 30 calendar days after delivery. Eligibility is limited to new products. Non-defective merchandise must be unused, new and maintained in its original condition; problem merchandise can include damage, defects, shortages, incorrect supply or a material mismatch with its description.
Review before mailing
Contact tamizharasi775@gmail.com with the order reference, purchasing email and reason. Photos or video should accompany a product-quality or fulfillment concern, and packaging and components should be retained. Wait for authorization before sending a postal return. We then confirm the accurate return address and instructions instead of treating the correspondence address as a warehouse. The package includes a free prepaid return label for an eligible approved return; contact us if it is absent or misplaced. We impose no restocking fee.
Exchange and refund outcome
An exchange or replacement depends on the review and stock on hand. For an approved refund, the store processes and initiates the credit to the original payment method within 10 days. The customer's bank or payment provider controls any later posting delay.
Rights preserved
Nothing in this policy restricts consumer protections that cannot legally be waived.